Warranty & Return Policy - Support

Enterprise Access – Warranty & Return

Warranty & Return Policies

Warranty policy for Biometric Hardware Products
Warranty policy for Accessories to Biometric Hardware Products
Warranty policy for Software shipped with Biometric Hardware Products

Email us to request any of the above warranty policies.

Return policy for all products from L-1 EAD

*Please note these policies are only relevant to the materials described in the warranty itself or the return policy. Other products sold by L-1 Identity Solutions or its divisions are not necessarily subject to these warranty terms and you should reference the product’s included documentation for relevant policies. If you have questions on whether these policies cover your product please contact us for clarification.